How to clear your cache on Hulu on any device to improve the service’s speed and performance

How to clear your cache on Hulu on any device to improve the service’s speed and performance

  • August 5, 2020
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Clearing your cache on Hulu can keep the streaming service running smoothly.
Clearing your cache on Hulu can keep the streaming service running smoothly.

Francesco Carta fotografo/Getty Images

  • You might need to clear your cache on Hulu to improve its performance if you’re having issues. 

  • Depending on how you’re watching Hulu, there might be a specific cache just for the Hulu app, or, if you’re watching in a browser, Hulu might share the same cache for all your online activities. 

  • If there’s no option to clear a cache for your device, such as on iOS, you can uninstall and reinstall the Hulu app. 

  • Visit Business Insider’s Tech Reference library for more stories.

Hulu’s video streaming service usually works smoothly and error-free, though you might occasionally encounter situations in which it misbehaves. You might see error messages, or video might not stream smoothly even though there are no problems with your internet access. 

Clearing Hulu’s temporary file cache on the device you’re using may solve the problem. For web browsers, you simply need to clear the cache of the browser you’re using. On a mobile device, though, you can clear the app’s cache or uninstall and reinstall the app. 

Check out the products mentioned in this article:

Hulu monthly subscription (From $5.99 at Hulu)

iPhone 11 (From $699.99 at Apple)

Samsung Galaxy S10 (From $699.99 at Walmart)

How to clear the cache on Hulu using Chrome

1. Click the three-dot menu at the top right of your Chrome screen. 

2. In the menu, click “More tools” and then “Clear browsing data…”

3. In the “Time range” drop-down menu, choose “All time,” and then make sure the checkbox for “Cached images and files” is selected. Then click “Clear data.”

If you're watching Hulu in Chrome, you can clear the browser's cache to fix performance issues.
If you’re watching Hulu in Chrome, you can clear the browser’s cache to fix performance issues.

Dave Johnson/Business Insider

How to clear the cache on Hulu using Firefox

1. Click the “History and Saved Bookmarks” menu button, which looks like a set of books.

2. Click “History” and then “Clear Recent History…”

Use the "History and Saved Bookmarks" menu to find the cache settings in Firefox.
Use the “History and Saved Bookmarks” menu to find the cache settings in Firefox.

Dave Johnson/Business Insider

3. In the “Clear Recent History” window, set the time range to “Everything” and make sure “Cache” is checked. Then click “OK.” 

How to clear the cache on Hulu using Safari

1. In the menu bar, click “Safari.”

2. Select “Preferences.”

3. Click “Privacy” from the tabs across the top and then choose “Manage Website Data…”

Under "Privacy," click "Manage Website Data..."
Under “Privacy,” click “Manage Website Data…”

Dave Johnson/Business Insider

4. Select “Remove All.” 

How to clear the cache on Hulu using an iOS device

On an iOS device, you need to delete the Hulu app to reset its cache. If you have an iPhone or iPad, delete the app using the technique explained in How to uninstall apps on your iPhone. If you have an Apple TV, delete the app following the instructions in How to delete apps on an Apple TV, or hide them.

The only way to clear the cache on your iPhone is to delete the app and then reinstall it.
The only way to clear the cache on your iPhone is to delete the app and then reinstall it.

Dave Johnson/Business Insider

After removing the app, reinstall it from the App Store and log back into your account. 

How to clear the cache on Hulu using Android

The exact process to get to the cache settings may vary a bit depending on which Android phone you’re using, but in general, you can follow these steps:

1. Start the Settings app. 

2. Tap “Apps.” Then scroll down until you see Hulu and tap it.

3. Tap “Storage” and then tap “Clear cache” at the bottom of the screen. 

Android lets you clear the cache for specific apps.
Android lets you clear the cache for specific apps.

Dave Johnson/Business Insider

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